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Contracting with Smart Pack

Machinery and production lines, standard:
    Can be contracted with a company to buy the Smart Pack machine or production line within the standard specifications of the originally approved the Smart Pack.
    In this case, is the contracting process in the following way:
        1 - determine the technical specifications of the machine or the desired font, in line with the request of the buyer and the industrial application
        2 - signing the contract, which includes technical specifications and price, and for manufacturing, and any other conditions
            When you are signing the contract to receive the first installment of the value of the contract and that are 50% of the total contract value
        3 - Machines are manufactured according to the specifications mentioned in the contract, and tested after the completion of the manufacturing
        4 - is the presence of the buyer or his representative to the factory to test the Smart Pack machine and received
        5 - the remaining balance is paid and is 50% of the total contract value, and then is packaging and shipping machinery to plant buyer
        6 - is sending a technical or more as needed to the buyer's plant to oversee the process of installing and operating
        7 - A technical team trained labor in the factory to the buyer how to operate and maintenance.
        8 - Smart Pack is committed to providing after-sales services for life, through the maintenance or securing spare parts

Tailor-made Machinery and production lines:
    Can Smart Pack design and manufacture of a machine or production line tailor a solution to provide industrial customers a special request.
    In this case, is the contracting process in the following way:
        1 - understanding the customer's request in detail, and propose appropriate solutions through the study of ideas, approach and creative solutions that add
        2 - design of the machine initially on paper, and determine the specifications of the machine or production line proposed
        3 - Signing the contract, which includes technical specifications and price, and for manufacturing, and any other conditions
            When you are signing the contract to receive the first installment of the value of the contract and that are 50% of the total contract value
        4 - Design the machine accurately on the computer using the software engineering and CAD software for computer drawing
        5 - Machines are manufactured according to the specifications mentioned in the contract, and tested after the completion of the manufacturing
        6 - is the presence of the buyer or his representative to the factory to test the Smart Pack machine and received
        7 - is to pay the remaining balance and is 50% of the total contract value, and then is packaging and shipping machinery to plant buyer
        8 - is sending a technical or more as needed to the buyer's plant to oversee the process of installing and operating
        9 - The technical team trained labor in the factory to the buyer how to operate and maintenance.
        10 - Smart Pack is committed to providing after-sales services for life, through the maintenance or securing spare parts

Method of payment accepted:
    In general, the method of payment accepted are: 50% deposit upon signing the contract, 50% balance after the workout machines and the machine before shipping.

Installation and training:
    After manufacturing and testing machines in the factory Smart Pack, machines are shipped to the buyer's plant.
    Buyer must ensure that the factory has a ready to install the machines in terms of infrastructure such as electricity, water, drainage, air compressor, and other basic equipment for the installation of the machines.
    Must also ensure that the plant has a ready to run the machine and the availability of professional workers and raw materials that will be used for the production process.
    When everything is ready buyer knows the arrival of Smart Pack machine, and the readiness of the plant.
    Be sent to art, or more based on the need of the Smart Pack factory to the buyer, to oversee the installation and operation.
    This team is also committed to the training of technical workers in the factory to the buyer how to operate and periodic maintenance of the machines and take care of it.
    Buyer shall pay the costs of travel and the establishment of the technical team during the installation and training.
       
Warranty and spare parts and after-sales service:
    All the Pack Smart machines are guaranteed for one year from the date of operation, if it does not exceed the duration of the machines in the factory the buyer more than a year and a half.
    Smart Pack offers warranty against mechanical and errors resulting from poor manufacturing, and warranty does not cover damage resulting from misuse or resulting from the electrical plug.
    For spare parts, are sent a set of spare parts with the machine and cutting B_khasossa consumer, which is (are always replaced), note that we are always keen to use the world-renowned pieces in order to ensure the lowest possible breakdowns.

    In the event of a failure as a result of a malfunction in one of the pieces, the pieces are switched stalled piece of spare parts are sent along with the machine, or be sent to you if the pieces required were not available to you.
    If the year warranty period within the first pieces are sent for free and you pay shipping only eighth, after the end of the year you pay maintenance value of the item and the value of shipping.
    But there are a lot of alternative solutions, for example, if the piece is a piece that had broken down existing power you have in the local market, you can purchase them directly to avoid the time and financial damage.

    In the event of mechanical breakdowns in the machine is sending an expert from Smart Pack to identify and repair the fault.
    If the period within the first year warranty you pay to pay the travel costs and the establishment of the technical team only after the end of the year you pay maintenance to pay the travel costs and the establishment of the technical team in addition to the wages of the technical team.

Note that we provide after-sales services for life, where we aspire to promote confidence in a lasting between us and our customers, because we know that this is the secret of good reputation and continue.